Frequently Asked Questions

Q1: What situations require emergency carpet cleaning services?
Ans: Flooding, severe pet accidents, wine spills, and persistent odours typically require emergency carpet cleaning in Fitzroy. Our team can respond within hours to prevent permanent damage and bacterial growth.
Q2: How does professional cleaning differ from renting a machine?
Ans: Unlike store-rented equipment, our professional carpet cleaning in Fitzroy uses truck-mounted systems with 3x more suction power and precise temperature control. This removes deeper dirt while protecting your carpets from over wetting.
Q3: How often should I get my carpets professionally cleaned?
Ans: For most Fitzroy homes, we recommend professional carpet steam cleaning every 12 months. Homes with pets or allergies may benefit from 6–9-month intervals to maintain air quality.
Q4: Will cleaning remove old pet stains and odours completely?
Ans: Our carpet stain removal Fitzroy service combines enzyme treatments with oxygenating cleaners that break down even set-in organic stains and odours at the molecular level.
Q5: Is your cleaning safe for antique or delicate rugs?
Ans: Absolutely. Our rug cleaning Fitzroy specialists perform fibre testing and use pH-neutral solutions with gentle agitation techniques specifically designed for delicate textiles and vintage pieces.
Q6: How quickly can my business reopen after cleaning?
Ans: Our commercial carpet cleaning Fitzroy service typically allows re-entry within 4 hours. We offer after-hours cleaning to avoid disrupting your operations.
Q7: What makes your odour removal more effective than store products?
Ans: Standard sprays merely mask smells. Our carpet odour removal Fitzroy process uses hospital-grade disinfectants and thermal treatments that permanently eliminate odour-causing bacteria.
Q8: Can you clean upholstery and mattresses as well?
Ans: Yes. We use specialised tools and cleaning solutions for upholstery cleaning Fitzroy and mattress cleaning that safely deep-clean without over-saturating fabrics.
Q9: Do you offer weekend or after-hours emergency service?
Ans: Our same day carpet cleaning service in Fitzroy operates 7 days a week, with after-hours availability for true emergencies like floods or accident cleanup.